This customer called us because they were very unhappy with our competitors product, Gutter Helmet. Our estimator, Jim, arrived to the appointment thinking that it would be just like all others...he was wrong. Upon visual inspection of the Gutter Helmet, gutters, and roof, Jim noticed that something just wasn't right. After a more in depth inspection, he noticed that not only was the Gutter Helmet not working, the roof had been damaged beyond repair during installation. The gutter system had been screwed, as well as, glued into the shingles.. After calling Gutter Helmet and being told that it wasn't their problem, Leafless in Seattle stepped in and arranged to have everything taken care of.
Armed with the knowledge of the destruction of the roof and gutters, Jim worked with a local roofing company to have all of the damaged shingles replaced before Leafless in Seattle went out to replace the gutters and add the MasterShield gutter protection system. Leafless in Seattle was able to help the customer with his damaged roof and gutter protection with one phone call! We were also able to guarantee that the instalation of MasterShield would not damage his roof in anyway! The customer is thrilled that it only took one call to take care of the problems he was having. Now the home is ready for the rainy season with a repaired roof and the best gutter protection on the market! Here at Leafless in Seattle, we do everything in our power to make sure that your experience with us is seamless from beginning to end!