I've had so many home improvement contractors come through my home in the last few years with all the work we've needed done and feel like I've seen it all - from the fast talking, high pressure guy to the clueless cheap guy to the under the table sleazy guys. The guys at Mastershield were a breath of fresh air.
The initial appointment was very thorough, the estimator wasn't in a hurry and was able to answer all of my questions. Here's one for you - when I asked if these leafless gutters were perfect and never needed maintenance he was honest and said "no, nothing that is outside is completely maintenance free. It will need some attention perhaps every couple years but it's absolutely as good as it gets." All the other claimed their stuff was magic, even the ones that install flat so debris piles up.
the installers were some of the most conscientious workers I've ever had do work for me. They took their time and also didn't mind my pestering them about details. They always had an answer for what and why.
Did a lot of research and the Mastershield product seemed best, I had a few other brands give quotes as well ***** etc. and while not the cheapest the MS product itself along with the lifetime warranty was best. Jim who did the initial run through and quote was professional and picked up on things that others did not notice with the current gutters. The office even send 2 diff sets of color MS covers to make sure the color was perfect. Install was smooth and professional as well, new gutters and MS installed in a day. So far so good, and with all the rain we have had thus far in Seattle the products and install seem GREAT.
Quality product and a sales rep that listened and incorporated our ideas in the design of our gutter system
The guys doing the installation were extremely nice and thoughtful. They did very good work, overall.
From the moment I contacted them, Leafless in Seattle was very professional! They got back with me in a timely manner and send out a friendly and professional salesperson. I told him what our needs were and our budget for this project, and he did not try to sell me anything outside of those requirements. He showed me an alternative product which would be equally effective while being more cost efficient. After the installation, tree needles began to clog the system, but they came out and worked on it for a few hours to ensure it wouldn't have that problem again. Due to the structure of my home, there was another issue I called them about, and they came back without any hassle. They explained what was going on and gave me advice to handle that issue should it ever reoccur.
Prior to making the decision to use MasterShield, we requested and received telephone contact information for previous customers, who we called. All were very satisfied with MasterShield. The sales consultant, Paul Demars, was absolutely wonderful to work with—he patiently and thoroughly answered all our questions, offered good advice, included some small (but important) additional work at no extra charge, and was very concerned about our satisfaction with MasterShield. By the end of the project, it seemed like he was an old friend. The men who came out to remove the gutters & replace the fascia got the job done quickly & everything looked good. I would add that we’d requested the tear-off at a separate time from the installation because we were getting a new roof and wanted the fascia exposed for painting prior to the new gutter installation—we were not charged for their separate trip. The installers came on time and worked all day to complete the job. They were very knowledgeable, methodical, and careful in their installation. We’ve never seen attention paid to gutter corners like this before. The lead installer also worked to resolve two unusual downspout configurations for us and re-installed our rain chain.This gutter system looks fantastic on our house! If there are any issues, we have the confidence of MasterShield’s lifetime warranty. Like all gutter protection systems, it’s more expensive than plain open gutters, but they are comparable in price to others that don’t offer the extensive warranty or are expected to perform as well. If anyone is considering a gutter protection system solution, we’d heartily recommend giving MasterShield a call.
did a great job cleaning up
Great job removing the old leaffilter gutter covers and installing MasterShield. Seems to be working well.
Better gutter system.
The crew reminds me of the work ethics of the 60s and 70s,not seen today.
The installer was very good .